
Technical Support
Expert troubleshooting, quality service
We understand too well the pain points of having technology fail on us. While devices work as expected, users take them for granted. Whereas once they stop working, most are at a loss on the best way to solve technical issues, and prevent them from reoccuring. Hours, if not days, can be spent troubleshooting aimlessly until problems are half-solved, left to be resolved the next time the issue resurfaces.
From our perspective, downtime caused by these occurences can be eliminated, both with expert knowledge and regular maintenance. Our team, with our vast knowledge and experience with technical hiccups that commonly plague the workspace, is ready to assist.
For any business, reliable technical support should be the bare minimum. However, we understand that most companies cannot contribute enough resources to this cause, at least until an issue arises. At NXPhase, we would like to remove issues entirely for you, all at a manageable cost.
To achieve this, we offer technical support services with a very modular model. Choose specific aspects of your IT you would like covered, spanning from the most basic troubleshooting to the more advanced management of corporate devices, allowing us to provide more proactivity in handling issues before they occur. Either omit services that don't apply to your business, or prioritise certain aspects over others in the meantime.
What's covered
User devices
Networks
Servers
Business
