About NXPhase
NXPhase was conceptualised with the goal of helping small and medium businesses stay protected without the burden of the usual costs associated with large IT refreshes and upskilling workforce.
At its core, NXPhase is built to provide organisations with autonomy over their IT infrastructure and skilled technical support that they would not have otherwise. Our primary goal is always to help businesses thrive, whatever their situations may be.
Over time, our services have grown into more than just technical support. Our relationships with reputable vendors and a skilled team means NXPhase is able to support businesses with holistic solutions to cover all the IT essentials.
Our vast ocean of experience allows us to slot our services into almost any environment, minimising the need for additional burden to organisations, including larger businesses and enterprises. For those starting from scratch, our expertise allows us to provide the most appropriate solution for your needs without breaking the bank.
Our Mission
To provide excellent IT support that encompasses our clients' needs as technology and environments grow.
Our Vision
To ensure businesses both large and small stay protected and efficient, and have a hassle-free relationship with technology.
Company Values
Empower our clients
Our clients should always have control over their own systems, aided by our support.
Value for money
Our services and tools should go above and beyond in the interest of our clients, and our fees will never be extravagant.
Security first
The protection of our clients' data and systems will always be our priority. Information security must always be integrated in any of our work.
Zero risk
All of our work, integrated systems and services should never introduce additional risk to a client's environment.
Reliable systems
Engaging with us should result in resilient systems so that organisations can focus on what matters most.
Transparency
We will always maintain clear communication and fair pricing, ensuring clients are never caught by surprise.
Responsive service
Our team is always available, and committed to responding as quickly as possible.
Proactive measures
Where possible, we will always apply fixes as soon as they are detected, before they become significant issues for our clients.
Live off the land
We will always be fit to adjust to existing infrastructure and tools, and add to infrastructure only when necessary.
Privacy by design
All of our systems and services are built to never collect more information than is necessary, maintaining your privacy and minimising risk.
Continuous improvement
We are dedicated to upskilling our workforce and staying ahead of technological advancements and growing trends.
End-to-end support
Our clients can look to us as a unified, trusted partner to rely on for all of their IT needs.
Empower our clients
Our clients should always have control over their own systems, aided by our support.
Value for money
Our services and tools should go above and beyond in the interest of our clients, and our fees will never be extravagant.
Security first
The protection of our clients' data and systems will always be our priority. Information security must always be integrated in any of our work.
Zero risk
All of our work, integrated systems and services should never introduce additional risk to a client's environment.
Reliable systems
Engaging with us should result in resilient systems so that organisations can focus on what matters most.
Transparency
We will always maintain clear communication and fair pricing, ensuring clients are never caught by surprise.
Responsive service
Our team is always available, and committed to responding as quickly as possible.
Proactive measures
Where possible, we will always apply fixes as soon as they are detected, before they become significant issues for our clients.
Live off the land
We will always be fit to adjust to existing infrastructure and tools, and add to infrastructure only when necessary.
Privacy by design
All of our systems and services are built to never collect more information than is necessary, maintaining your privacy and minimising risk.
Continuous improvement
We are dedicated to upskilling our workforce and staying ahead of technological advancements and growing trends.
End-to-end support
Our clients can look to us as a unified, trusted partner to rely on for all of their IT needs.
Proudly Bruneian
NXPhase operates from the Heart of Borneo, and is proud to serve local businesses and international organisations alike. We look forward to raising digital competency of our citizens and advancing the use of technology to raise the level of cybersecurity among local organisations, in line with Wawasan Brunei 2035.